As online casinos get increasingly more popular, there is getting to be a lot more competition among the different venues that offer these services. Those new to online gambling may wish to try out a few different venues before settling on a website to purchase a membership. High quality online casinos can provide a quality gambling experience, but there are also untrustworthy gambling websites that are not worth playing on. Knowing what to look for in an online casino can help to ensure that you do not encounter frustrations along the way.
What makes a Good Online Casino?
Much of what makes a good online casino will depend on a person’s preferences. The layout of the pages or specific games offered will appeal to different audiences based on the type of experiences they would like to have. Overall it is more important that an online casino is set up well and provides high quality service for its players to ensure that people will keep coming back for more. There are several key factor that helps people to indicate that a site is well looked after and will provide a consistent, quality gambling experience.
A Variety of Games
There are several websites that cater to a specific type of gambling such as online bingo or card games. However, if a website is marketing itself as a good online casino then it should offer all of the benefits that one would experience if they were to visit a traditional casino. There should be different areas of the website that are dedicated to different types of games to ensure that the site is easy to maneuver and explore. This also helps people find the specific game tables they would like to visit regularly so they can return here time after time.
There are several types of games that are available in online casinos. Some of the most common include classic card games such as blackjack or poker, online bingo or slot machines. There are hundreds of online slot machines and several variations of other games available, so a good online casino should provide plenty of options of each and work to provide new games as new releases from online gambling companies become available. This helps to keep things interesting for the players while ensuring that the casino will be able to cater to a wide audience by accounting for a variety of tastes and preferences along the way.
A Friendly, Easy to Use Interface
There is a great deal of variance in the color schemes and setups that online casinos use. This is a way of defining their branding to create an identity for their product. Regardless of what branding and other materials are used in the design of a casino page, the website should be easy to maneuver. The links to each type of game should be displayed in an easy access menu that is available on every page of the website for quick navigation. The sign-in, prize collection, FAQ and other essential portions of the page should be easily accessible as well.
Whatever color scheme is used should make it easy to see the controls on the page and should lend itself well to the games being played. The atmosphere should be fun and inviting and encourage players to return. Any area where customer support or information about the games is available should be easy to read. Customers should understand their options for asking questions and feel as though they can talk to the people who run the company without difficulty.
Quality Gaming Software
There are several companies that provide programming for online casino games. Most games such as online slot machines rely on tools such as Flash to keep the games up and running. The companies that produced these games are often prominently displayed on the website or as part of the game software itself. This can help individuals seek out casinos that work with well0known game producers that are reliable.
In addition to investing in games that are known to run well, a good online casino needs to take precautions to ensure that their audience is able to access their website without difficulty. They need to invest in enough servers and bandwidth from their web host to ensure that there is no lag during gameplay that could disrupt a player’s experience. Customer reviews will quickly reveal casinos that are not meeting the expected quality standards. It is best to avoid casinos that do not allow for consistent gameplay. In addition to being annoying, this indicates that those maintaining the site are not doing so in such a way that allows them to see the day to day function of their casino.
Improved Content for Paid or Registered Members
There are many online casinos that offer free play to their customers with the understanding that those that are not using real money to gamble will not be given the opportunity to earn any prizes. This is a reasonable setup and allows customers to invest as much or as little into their games as they see fit. Those that are regular players can establish an account and invest more money for later play if they desire, or withdraw their funds when they no longer wish to play.
Some websites also offer paid memberships to their players. If this system is to be established then those who make the effort to pay for a subscription should be given tangible benefits for their efforts. This should include eliminating ads during gameplay, getting access to additional games or longer time on the tables. Some casinos also offer occasional free play bonuses to members which is a significant perk as well. Regardless of what perks are made available to paid customers, they should equal the value of the membership price.
Advertising does not interfere with Gameplay
Many casinos that offer free play use advertising as a way to offset the cost. It is understandable that these websites need to be placed in an area that is easy to see so that advertisers will be willing to pay premium charges for their use, but the placement of advertisements should not interfere with an individual’s ability to navigate the site easily. These advertisements should also not slow down the play time or interfere with an individual’s ability to play any of the games that the casino offers.
If the casino uses pre-roll advertisements, videos that play before a game is loaded, they should appear at set times and not interfere with how the game loads. Advertisements that appear on the game screen should also not play or make noise at a time that could interrupt the game or make it difficult for players to concentrate on skill-based card games.
Secure Billing and Prize Distribution
Anyone that wishes to gamble online will need to use a credit card or provide their banking information to the website in order to play and to collect their winnings. It is essential that the services used to collect and store this information be as secure as possible to protect players from identity theft or billing mistakes. A good online casino should provide details regarding the security measures taken to protect their customers, including any security firms they work with to collect billing information.
No private information from casino members should be shared with other parties. While it is understandable that the number of players or their browsing interests might be collected by advertisers, these companies should not have access to any information regarding how much a player has won or any information related to their billing. In addition to being a direct violation of the player’s trust this could be dangerous, creating an additional opportunity for hackers to steal credit card information or other sensitive documents.
Timely Prize Distribution
When a player wins a jackpot from a good online casino it is not typically deposited into their account immediately. Similarly, if a player would like to withdraw the money in their account with the casino or transfer it to their bank it will take some time to do so. The amount of time it will take will vary both based on the policies set by the casino and the processing time that the individual’s bank has for accepting transfers. In spite of these limitations, online casinos should make every effort to deliver an individual’s prize money as soon as possible.
Any policies dictating how long it will take to deliver a jackpot prize to a customer after they have won should be specified on the website. Customers should also be informed of the time period for transfers when they make a request to have money from the website deposited into their bank account. Additionally, any policies regarding fees, limitations on withdrawals or tax information for the country where the individual is playing should be carefully described in language that is easy to understand. This information should always be accessible so those that have questions can determine the best course of action before accepting a prize.
24 Hour Gaming and Customer Support
If an online casino is available to customers at all hours of the day, there should be staff available to assist them with their needs. Many casinos welcome players from around the world, meaning there can be a significant variance in the time zones where players are logging on. If there are limitations on prize delivery due to the banking hours where the casino is hosted then this should be detailed to the customer before they begin to play. Customers should also be aware of the time zone where customer service is taking place for reference.
Casinos that cater to several different countries for play time should include all instructions and customer support information in every language applicable to these areas. It would also be better if online casinos offer a variety of tools for customer support including instant chat, email or a phone line so players can choose the most convenient and cost effective option for speaking with a customer service representative. The website should also maintain copies of essential gaming information such as the rules for the game, information about payments or an FAQ for the website online so customers can consult this information while playing.
A Well-Known Operator with a Good Reputation
It should be obvious if a good online casino is managed by a larger network. The branding for the casino will often reveal the company or encourage individuals to visit other gaming sites maintained by the same group. Visiting casinos owned by companies with a solid reputation in the industry is highly recommended. This will help to ensure that all games run effectively and players are encouraged to behave appropriately in any social interaction spaces on the website. It also helps to ensure that any issues that customers experience during their gameplay session will be dealt with in a timely manner.
An online casino must have a license in order to operate. This will allow them to collect and distribute winnings as necessary and will help to determine what taxes might be applicable both to the casino and the players. Countries known for having a strict licensing policy include the United Kingdom, Isle of Man, Alderney, Barbuda, Antigua, Malta, Gibralter, Antilles, the Netherlands, Costa Rica and Kahnawake. These countries are known to enforce gaming laws that help to ensure that casinos are paying out the amount they should to customers and avoiding games that are unfair.
In the United Kingdom, online casinos have the option of complying with eCOGRA, the casino testing agency which evaluates casinos for fairness. Casinos that have received the Safe and Fair Seal have met the company’s standards for player protection, responsible operator behavior and fair gaming. This status is regularly monitored by compliance specialists from eCOGRA to ensure that the company continues to maintain these standards. A good online casino can also apply to eCOGRA for a Certified Software Seal which notes that developers have developed internal controls for gaming software that is fair and equal for players. It also helps to ensure that games which collect real currency are secure from identity theft.
Offers from Good and Reliable Online Casinos